Use GPT-enabled Chatbots to Grow Your Gaming Business
Limited support
Players have a hard time resolving any technical glitches that arrive during gameplay, as customer service often takes time to respond. A well-trained chatbot can guide your players to take the required steps.
Inconvenient purchase process
In-app purchases are a major source of income for a gaming business. But often, the process isn’t easy. So guide your player with a chatbot to help them make a decision.
Limited engagement
The interaction between game players and developers is very limited. But, with a chatbot, developers can know what their audience wants to make the game even better.
Manual search
It is always inconvenient to do a manual search for tasks like finding gaming documentation. But with a chatbot to your service, it is as easy as just asking it.
How Can the GPT Chatbot of DocoMatic Help Your Gaming Business?
Enhance brand image
The popularity of mobile gaming is crazier than ever. So, with a seamless customer experience round the clock, DocoMatic enhances the brand image of your mobile gaming business.
Increased efficiency
With the population of mobile gamers increasing every day, you don’t have to panic about handling growing customer queries. Your personalized DocoMatic chatbot can efficiently handle them all.
Reduced costs
A reduction in cost is an increase in profit. So, automate repetitive tasks, such as manually processing information, and use your manpower wisely to do more complex stuff.
Faster response time
DocoMatic allows you to find documents faster with our AI-powered chatbot to answer customer inquiries anytime. Yes, even beyond your business hours. This improves brand loyalty in the heart of your customers.
Streamline Gaming Business Operations With DocoMatic
No more manual search
Scanning through piles of documents to find the relevant information can affect the efficiency of your gaming business. But not with DocoMatic.
Save money and time
DocoMatic supports smart work and helps you do so as well. How? By handling all – from simple to complex – gaming inquiries with its chatbot.
Be present with your customers
Don’t make the gamers wait, especially when you have DocoMatic with you. Our chatbot instantly responds to their queries 24/7.
Enjoy scalability
Check off a large number of gaming inquiries easily. Our GPT-powered chatbot is created just for you so you can scale your customer service.
Improved customer service
The extent of your gamer satisfaction is directly proportional to your readiness to respond to your customers. So, reply instantly with DocoMatic.
Show your brand style
You can teach your DocoMatic chatbot your unique brand style so it can be reflected in its interaction with your employees and gamers.
Frequently Asked Questions
From the business point-of-view, here is how using a chatbot platform can benefit you:
- Handle inquiries efficiently to increase satisfaction.
- Generate more leads automatically.
- Decrease churn rate with a personalized experience.
- Provide real-time responses around the clock.
- Save money
Despite the capacity of AI chatbots, they cannot replace customer service representatives at your gaming business. Not everything can be programmed as you cannot always anticipate a gamer’s inquiry.
Thus, you need a human’s common sense and critical thinking to provide the most accurate reply. So, a chatbot enhances your employees’ work power, saving you from hiring more people to scale your business. But it isn’t a replacement.
Every chatbot platform has a different setup process. However, with DocoMatic, it is very easy to get started with your own chatbot.
But you will need your appropriate business documents ready. They may include the documentation of your games, details of your gaming business, business policy, employee policy, etc.
These documents provide the data to your chatbot and turn it from a novice to an expert in your gaming business. Once you have initially set it up, you need to test its shortcomings and refine them by feeding appropriate data.
For a full guide on how to do so, you can check our blog on “Build Your Own Chatbot with GPT-3.”
Yes, of course. DocoMatic chatbot (called Chatpedia) will learn through all the data you provide to it. So you can make it fit your brand style and rules & regulations.
Take our chatbot as a kid who knows nothing initially. But you can groom it your way with your tough love so that it grows strong and fulfills your needs.
Yes, of course. DocoMatic chatbot (called Chatpedia) will learn through all the data you provide to it. So you can make it fit your brand style and rules & regulations.
Take our chatbot as a kid who knows nothing initially. But you can groom it your way with your tough love so that it grows strong and fulfills your needs.